Auto-orders

Auto-orders are used when a menu item or menu items need to be added to all guest tabs by default. This is typically used for cover charges, fixed service charges, table charges and so on.

Each auto-order contains a list of the menu items that are added to a client's guest tab. Any item that can be added to an order can also be added to an auto-order: menu items and menu item shortcuts and also timed services and their shortcuts. For timed services (and their shortcuts), the timed service charging is entered as a child element. All these menu items and timed services can be sold at a fixed price or according to a price schedule. If a price-scheduled item is added to an auto-order, its price will vary depending on the time of day.

An auto-order can be assigned to a division, in which case it is added to all guest tabs that are opened in that division. If an auto-order is assigned to a table, it will be added to all guest tabs that are opened for that table and will override any auto-order that is assigned to the division.

The auto-order is added to the guest tab when the first customer order is submitted. It is added automatically as a separate order that cannot be edited by the operator. It can be deleted from the guest tab by following the same procedures as for an ordinary customer order, with a reason for deletion being specified.

Note

The menu items or menu item shortcuts must be accessible to the terminal operator's security category, otherwise they will not be added to the order. Sales settings must be configured for the concurrence to which a menu item corresponding to a menu item shortcut belongs, otherwise the item will not be added to the order.

Auto-orders are managed in the Auto-orders directory.