Guest tabs consist of orders made by a customer in a single visit.

A guest tab is opened the first time a customer makes an order, or, in the club system (in the Club waiter mode), when the guest receives his ID (club card, bracelet, etc.).

Further orders made by the customer within the same visit are added to the guest tab.

One or more customers can be served on one guest tab. The number of customers is specified in the guest tab. Table number, promotion category, name of the client can also be specified in the guest tab.

A guest tab can be split to pay for it by two separate receipts. In addition, two guest tabs can be joined together. Orders can also be distributed between two guest tabs. Guest tabs can only be split and joined in the Tillypad XL POS program.

If the client has an ID, his ID information is entered into his guest tab. If a promotion category is assigned to a guest tab or altered, the ID will remain the same.

A guest tab specification can contain additional promotion categories. On the POS terminal (in Tillypad XL POS ), discounts (markups) are calculated automatically for all promotion categories applied to the guest tab when submitting guest tab orders.

When the guest tab is opened, the required menu items are added to one or more orders. Bills and receipts are generated on the basis of orders added to a guest tabs. A printed bill is given to the customer, and when the bill is paid, the customer is given a receipt. After the customer pays his orders, the guest tab is closed. Promotion categories, discounts, markups and auto-orders are counted when paying orders. Points are credited and deducted when guest tab orders are submitted.

Guest tab operations are carried out on the POS terminal. Guest tabs are managed in the Restaurant waiter , Fast Food , Administrator , Club waiter and Club cashier modes of Tillypad XL POS . For example, the waiter selects a table on the seating layout, opens a guest tab and enters orders. Then, the system automatically processes orders, generates order tickets and sends them to the kitchen for producing. Items are served to the customer (in a set order if course is specified). The bill is printed to be paid by the customer.

A guest tab is opened when a customer orders a banquet in advance. The tab's start date is the date when the banquet is supposed to be held. The order is added to the tab, while prepaid credits which enable to pay for the banquet in advance are added to the tab specification. The tab can be cleared only in the cumulative mode. On the day of the banquet the waiter adds prepaid credits amounting to all ordered menu items (meals, goods and services). When the banquet is over, the guest tab is closed and bills are finally paid.

Guest tabs have different statuses at different stages of processing:

The newly created guest tab will have the Open status. Guest tabs with the Open status can be viewed, edited and deleted both on the POS terminal (in Tillypad XL POS ) and on the manager's working place (in Tillypad XL Manager ).

After fiscal payment of all receipts of the guest tab, the guest tab is assigned the Closed status.

The guest tab with the Closed status is now read-only and only its status can be edited.

The Open for changes status is used to allow making changes to closed guest tabs.

The Remote guest tab surveillance window with the list of operations can be opened for any guest tab. If the device where the operation was carried out was under video surveillance, the remote view window can be opened and the video recording of the operation can be viewed. If the operation was carried out on the POS terminal, the recording of the POS terminal screen can be viewed.

The list of all guest tabs created in the division is stored in the Guest tabs document list. Guest tab list can be generated by any date range, client, order, bill or other parameters. Associated windows will open: