The remote guest tab surveillance is used to monitor how employees handle guest tabs. The function enables to view operations carried out for selected guest tabs.
The guest tab operations list displays the following types of actions:
Open guest tab
Submit order
Deleting items: Delete order, Void order items, Delete timed service charge rate from order, Delete timed services from order
Editing a guest tab: Change number of customers, Change table, Change guest tab promotion category, Hand over the guest tab to another employee, Delete guest tab, Split guest tabs
Send for payment
Canceling or repeating an operation: Void bill, Bill item void, Reprint bill
Payment authorisation
Fiscal registration
Close guest tab (if it is closed)
Guest tab status (if the guest tab is not closed)
Each of these actions is either recorded on the terminal (Restricted POS terminal operations) or followed by the creation of a sales document (order, bill, receipt, authorisation operation, fiscal registration), and can be viewed (by date and time of the operation or the document).
If the operation was carried out on the device under video surveillance or on the terminal, the video recording of the operation in the On date mode or the recording of the terminal screen can be viewed.
The window is opened to view operations carried out for selected guest tabs.
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