© Tillypad 2008-2014
Table of Contents
In this chapter you will find an example of customised settings for the club service system, which uses prepayment and a guest tab limit.
When this service approach is in use, customers make a prepayment and receive an ID. The customer’s guest tab is then connected to the ID. When ordering dishes, goods, and services, the customer presents his or her ID.
By default customers have a guest tab limit that prevents them from ordering more than the prepayment amount.
The unspent part of the prepayment can be refunded to the client, for example as credit on his/her regular customer account. Alternatively, you can decide to make the prepayment non-refundable. This decision depends on the service approach in each individual venue.
If the unspent balance is not returned to the client, a special menu item will automatically be added to the order specification during the final settlement. The price of this special menu item will equal the difference between the prepayment amount and the total cost of orders made by the customer. This menu item must be specified for the division. It must belong to the Simple service class.
When a prepayment is deposited, a special menu item belonging to the Prepaid credits class is used. The price of this payment item equals the amount prepaid by the customer.
If an order has one or more payment items, you can only pay for it in the cumulative payment mode. In this mode, instead of dishes, goods, and services, the bill specification only includes a menu item representing the prepaid credits.
Cumulative payment settings for the club system
You need to configure the cumulative payment settings in order to use the club service system in your venue. The club system requires the client to make a prepayment. It also requires you to set an order amount limit (guest tab limit).
In this example, some necessary objects have already been added to the appropriate directories.
The Club
division, where the cumulative payment mode will be used, has been added to the
directory.
The sales setting For club has been added to the directory.
The payment setting For club has been added to the
directory
.
The Club POS
device used at the point of sale in the Club division has been added to the
directory.
This device uses the For club
sales setting and the analogous For club payment setting
.
Cumulative payment settings
Enter into the menu the items that are necessary for cumulative payment configuration in a division
Add payment items that are necessary for prepayment to the menu
Configure settings for the divisions that will allow the use of cumulative payment mode
Configure sales settings such that these menu items can be selected on a particular POS terminal