Delivery mode was created to facilitate the work of divisions where delivery orders are taken and fulfilled. In Delivery mode, you can take customers' orders, manage prep, assign couriers to deliver orders, and carry out financial transactions with couriers.

The delivery process consists of several steps. At each step, the guest tab receives one of the following delivery statuses:

The ordered dishes can be delivered by the courier or picked up by the customer.

When taking a customer's order, the operator fills in the delivery address, the order specification, and the time the order will be delivered to the customer. If the customer has decided on his/her order and a delivery time, a receipt is printed for later payment by the customer. The order receives the Waiting for preparation status. If the delivery is scheduled for a future date or if the customer plans to call again to clarify the order, the delivery will be saved with the Waiting for customer confirmation status.

If the order has been paid for, its preparation, which includes delivery time, time en route, and preparation time as specified in the order window, starts automatically. At this time, the order receives the Preparation started status, and the kitchen printer prints the order ticket. Preparation of the order can also be started manually. In this case, a notification will appear when it is time to start preparing the order.

After the preparation is complete, the chef will scan the order ticket using the barcode scanner, and the delivery will receive the Ready, not sent status. Alternatively, the chef can notify the delivery operator, who will change the status manually.

Next, the courier receives the order, receipt, bill with the delivery address, and cash to use as change for the customer. The guest tab is assigned the En route status.

After the customer has received and paid for the order, the operator changes the delivery status to Closed.

If the customer comes in to pick up the order him-/herself, the order payment receipt is printed on the spot when he/she pays for and receives the order. After payment is completed, the delivery immediately receives the Closed status.

During the day, couriers will bring in payments and receive cash to provide change. At the end of the work day, final transactions are carried out with couriers, after which you can close the business day. After the business day is closed, all deliveries with the Closed status will be removed from the list of guest tabs for delivery. Deliveries with other statuses will be carried over to the next business day.

Operations carried out in Delivery mode:

On delivery customer profiles, you can carry out the following operations:

At each of these steps in the delivery execution process, you can return to the previous step:

Start screen

After the user logs in to the program and selects the operating mode, the start screen with the list of delivery guest tabs is displayed.

Guest tabs with warnings always appear at the top of the list. These warnings will inform you about delays in delivery confirmations or dish preparation times. Guest tabs without warnings are listed chronologically.

Guest tab list filter panel

A panel with the All guest tabs button and other buttons that correspond to delivery states is located on the left side of the screen:

This panel also displays the button, which is used for selecting deleted guest tabs.

The number of guest tabs in a particular state is displayed on the bottom right corner of each button. If this number includes a guest tab with a warning, the number of guest tabs will appear in red .

Pressing the All guest tabs button displays all guest tabs. When you press a button with a delivery state icon, only the guest tabs in the corresponding state will appear. Pressing allows you to view deleted guest tabs.

Context search in the guest tab list

When a physical keyboard is in use, a quick search by customer address or phone number can be made in the list of guest tabs. Enter a search term on the screen with the guest tab list. The search term will appear at the top of the screen above the list. The list of guest tabs will be filtered by this search term.

Use the Backspace key to clear the search term.