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When delivery orders are taken, some information is stored automatically. This information includes:
phone numbers,
delivery addresses,
order specifications and delivery comments.
Operations on delivery service's regular customer profiles allow you to view details of the customer's previous orders and edit the customer description if necessary. These operations are available in , , and modes.
The context menu with operations that can be carried out on delivery service's regular customer profiles opens in the guest tab window.
To open the guest tab window, select a guest tab from the list and choose the
command in the context menu of the guest tab list or of the button.This will open the guest tab window.
Press to open the menu with operations that can be carried out on delivery service regular customer profiles.
Figure 15.89. Menu with operations that can be carried out on the delivery service regular customer profile
The menu contains commands for adding or editing the customer description, as well as for viewing the customer's order history.
To add or edit the customer description, select the Edit customer description command from the button context menu.
An entry window where you an enter the description will open. Enter any information about the customer.
Press
to enter the description.Press
or , depending on the delivery type, to close the guest tab window and save the entered description.The description of the customer is displayed in the guest tab window below the customer's name.
The entered customer description is stored in the directory. The changes made to the customer description from the directory will also appear in the delivery guest tab window, and vice versa.
The database stores information about orders made by the customer.
To open the customer's order history, select the
command from the button context menu.A screen with a list of customer's orders will open.