Restricted POS terminal operations operational report

Restricted POS terminal operations operational report
Prev	Restricted POS terminal operations	Next

> > > >

Restricted POS terminal operations operational report

The Restricted POS terminal operations operational report is used to manage guest tabs on which restricted operations were run.

Note

In order for the information about restricted POS terminal operations to appear in the Restricted POS terminal operations operational report, you need to configure the necessary settings for each operation type (set true or SelectReason in the Manage the logging of restricted operations parameter section).

Example for Restaurant waiter mode:

Manage the logging of restricted operations Possible values: true (log), False (do not log), SelectReason (log selected reason). The default value is False. 
Watch_DeleteGuest = true // Log the deletions of guest tabs, orders, and order items. 
Watch_ChangePrivilege = SelectReason // Log changes to the guest tab promotion category. 
Watch_ChangePlace = SelectReason // Log guest tab table changes. 
Watch_ChangeGuestCount = SelectReason // Log changes to the number of customers in the guest tab. Watch_ChangeUser = SelectReason // Log changes to the guest tab operator. 
Watch_SplitGuest = SelectReason // Log the splitting of guest tabs. 
Watch_PrintPreCheck = SelectReason // Log the reprinting of guest tabs.

Location: Sales – Restricted POS terminal operations.

Figure 6.105. List of restricted POS terminal operations

The window contains a panel that displays the filter parameters, as well as a data grid with a list of the guest tabs that match the selected filter parameters.

Data grid columns:

Guest tab designates the guest tab on which the restricted operation was performed.
Date is the date and time when the restricted operation was run.
Employee indicates the employee who carried out the operation.
Reason denotes the reason specified for the restricted operation on the POS terminal.
Operation type is the type of the restricted POS terminal operation.
Change designates the value of the edited parameter before the execution of the operation.

Result indicates the value that the edited parameter received after the operation was run.

Values displayed in the Change and Result columns depend on the type of the performed operation:

Operation type	Change	Result
Change number of customers	Original number of customers	New number of customers
Change table	Original table	New table
Change guest tab promotion category	Original promotion category	New promotion category
Hand over guest tab to another employee	Original employee	New employee
Delete guest tab	Guest tab total
Void order items	Total of voided order items	Guest tab total after deletion
Delete order	Order total	Guest tab total after deletion
Bill item void	Total of voided bill items	Bill total after deletion
Void bill	Bill total
Reprint bill	Bill total
Split guest tabs	Total of the original guest tab	Totals of new guest tabs after the slash «/»

POS terminal identifies the POS terminal on which the operation was run.
Business day is the business day on which the operation was performed.
Guest tab status denotes the status of the guest tab on which the operation was carried out.
System is a tag identifying system objects.

You cannot make changes to the operational report.

Context menu commands:

Remote view – opens the Remote view window to view the POS terminal video recording on the date when the selected operation was run.
Guest tabs – opens the Guest tab or Guest tabs editor window for the selected operations.
Note
The editor window will not open if the related guest tab was deleted as a result of the selected restricted operation or at a later stage.
Other guest tab – opens the Guest tab editor window for the second guest tab, which was created as a result of splitting a guest tab.
This command is only available for operations that belong to the Split guest tabs type.
Figure 6.106. Context menu for restricted operations of the Split guest tabs type
Export – menu with the commands to export files into an external file or update package.
Print (Ctrl+P) – generates print layouts.
Summary functions – menu with the commands to manage the summary functions of the data grid.
Additional functions – menu with the commands to operate the data grid.

You can delete an item from the Restricted POS terminal operations operation report only if the business day to which the operation belongs is also deleted.