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Table of Contents
A KDS is an interactive display system that allows you to automate communication and cooperation among employees as they prepare orders. The system is comprised of a POS terminal (one per workstation) and a queue management screen (usually a large flat-screen TV).
To learn more about the operations performed by employees when they use the KDS, see Operating in mode. This chapter gives step-by-step instructions for how to set up a KDS for a typical public catering venue.
Example of how to set up the
Two POS terminals need to be configured in the kitchen: one for the work area where hot dishes are prepared and one for the cold dish/drink area. A third POS terminal needs to be set up for assembly processes and a fourth terminal for serving orders. The queue management screen is connected to the POS terminal for the serving area.
System KDS query types are used in mode. To set up the digital queue management screen, a report based on the system
Queue
report is used. The access setting setup described here is for a venue that only has two security levels in the directory: ‘Security level for DB administrator’ and ‘Tillypad reports’, which are pre-installed in the system.