Restricted Tillydroid operations

Restricted Tillydroid operations

9.7

Revision History
20.06.2016

Certain operations in Tillydroid require extra attention, as they can lead to financial losses if they are carried out incorrectly or with malicious intent. Therefore they require greater attention from the venue's administration.

To avoid possible losses or staff misuse, information about restricted operations is stored in a special log. To make sure the information about restricted operations is stored in the log, you need to configure certain parameters for each POS terminal operating mode.

You can view the restricted operations log by using the Restricted Tillydroid operations operational report.

In Tillydroid, the following operations are restricted:

  • decreasing the number of portions for an order item,

  • deleting menu items from orders,

  • deleting orders and guest tabs,

  • changing the guest tab's promotion category and regular customer,

  • hand over the guest tab to another employee,

  • reprinting guest tabs,

  • deleting or editing guest tab payments.

These operations can be carried out on the mobile point of sale without confirmation only by authorised employee with sufficient user permissions. Otherwise, it requires a confirmation from the employee (administrator) with sufficient user permissions.

Depending on the configured settings, the user might need to indicate the reason for carrying out a restricted operation. The list of possible reasons is specified in the Reasons for restricted POS terminal operations directory.

The information is added to the log automatically when restricted operations (deletion of guest tabs, orders or order items; changes made to guest tabs; splitting guest tabs; reprinting bills and voiding payments) are carried out on mobile points of sale.

You can view the restricted operations log by using the Restricted Tillydroid operations operational report. From the operational report window you can open windows of objects that were changed.

The Restricted Tillydroid operations operational report is read-only.

Information about deletions of order items accompanied by stock deduction is displayed separately in the Deletions from orders (with stock deduction) operational report.