Promotion categories

Promotion categories

Revision History
30.11.2010
You can now assign promotion categories not only to an entire guest tab, but also to individual orders. You can select a promotion category in the Select promotion category window.
10.09.2012
The Clipboard command was added to the context menu. A description of the multiple entry window was added. The Security level field was moved to the new Access panel.
15.08.2013
Information about the guest tab limit has been added. It can now be used in different POS terminal modes.
25.06.2015

Promotion categories are features that promote customer loyalty. Promotion categories can be used to make changes to the standard service conditions. These changes depend on various factors, such as client type, day of the week, time of day, special event, etc.

Promotion categories define all the discounts and markups applied to clients’ orders. Promotion categories are used to set limits for order totals, tip amounts etc.

Discounts and markups are applied to guest tabs with promotion categories. Multiple promotion categories can be applied simultaneously to the same guest tab. In Tillypad XL POS calculations are performed automatically at the point of order submission, while in Tillypad XL Manager calculations are performed manually using the Recalculate promotion command.

You may choose and configure any type of promotion category. Promotion categories can be applied to:

  • a specific guest tab;

  • a specific order or order item;

  • a division (i.e. all guest tabs of a specific division);

  • a table, (i.e. all guest tabs opened on this table);

  • a regular customer of your enterprise or a regular customer of an external system (i.e. all guest tabs opened for that customer).

A guest tab limit applies if it is set for either the division or the main promotion category of the guest tab. (The promotion category specified in the guest tab header is considered to be the principal promotion category. It can be either the guest tab promotion category or the client promotion category applied to the guest tab). The limit set for the promotion category has priority over the division limit.

The Promotion categories directory is used to manage the promotion categories applied at your company’s points of service.