Operations in Delivery mode

Operations in Delivery mode

The delivery process consists of several steps:

On each step, the guest tab receives one of the following delivery statuses:

  • Waiting for preparation – the order has been taken and paid for, but dish prep has not yet been started.

  • Waiting for confirmation – the order has been taken, but the delivery has not yet been confirmed.

  • Preparation started – order prep has begun.

  • Ready, not sent – the order has been prepared but has not yet been sent to the courier for delivery.

  • En route – the order has been given to the courier and is en route to its delivery address.

  • Closed – the order has been received and paid for by the client.