A division is a structural unit of the enterprise that joins together a group of POS terminals. Each POS terminal must belong to a division.

Breaking down an enterprise into divisions helps to efficiently operate POS terminals. Opening or closing the business day on one POS terminal opens or closes the day for all POS terminals in the division. POS terminals in a division share access to guest tabs and bills opened within this division.

Divisions are allocated security levels. The security level assigned to a division enables access to POS terminals to be limited to employees of that division.

All divisions are registered and managed in the Divisions directory. The system requires at least one division containing at least one POS terminal in order to operate.

For each division, you need to specify whether its guest tabs should be carried over from one business day to the next, as well as settings for processing and registering sales records.

Default promotion categories and auto-orders can be configured at the division level. These will automatically be applied to all guest tabs opened within the division.

Each division can have a guest tab limit specified for it. This will limit the maximum possible amount of orders that have not yet been paid for.

Division configurations can also specify the name of the organisation and its location, the device for order-ready confirmations, and the service provider used to route messages between segments in the division.

In the division, you can also select the item-by-item or the cumulative payment mode. If the cumulative payment mode is used in the division, you need to select a menu item that belongs to the Prepaid credits class and which will be used to make a prepayment. If your business approach does not refund unused credits, you need to select a menu item belonging to the Simple service class to be used as the nonrefundable balance item.

For more information on how to deal with prepayment, please refer to the How to set up the club service system with prepayment chapter.

In the division, you can also configure settings to add tips and service charges to guest tabs. In order to do so, you must specify menu items belonging to the Simple service class to them.

Discount rounding mode allows you to define to whose benefit (the company's or the customer's) and according to what rules discount amounts are rounded. By default, a new division inherits the discount rounding mode specified in the System settings directory. If necessary, you can change this mode.